Garuda Indonesia London Office

Garuda Indonesia is the flag carrier of Indonesia, with its hub at Soekarno-Hatta International Airport, Jakarta. As of October 2025, Garuda Indonesia operated an extensive network of scheduled commercial flights worldwide, including to United Kingdom.



Contact Garuda Indonesia

Garuda Indonesia offers scheduled flights between London and Jakarta.

Garuda Indonesia London Contact Information

London Reservations & Ticketing Office

Scheduled Services Ltd
Suite 4C
Gatwick House - Peeks Brook Lane
Horley - Surrey RH6 9ST
United Kingdom

Tel: +44 0 203 770 9661

Email: ticketing@garudaindonesia.co.uk

Office Hours: 8:00 am to 8:00 pm (Daily)

For UK Customer Care related issues please email: customercare@garudaindonesia.co.uk

Customer Care will not respond to Reservation and Ticketing related queries

Airport Office

PT Garuda Indonesia (Persero) TBK
2 Queen Caroline Street, Hammersmith
London W6 9DX
United Kingdom

Dnata Terminal 3 ticket desk, Zone G
London Heathrow Airport Hounslow
Middlesex, TW6 IAA

Airport Name: London Heathrow Airport


Garuda Indonesia London Office Location Map

Queries handled by Garuda Indonesia London Office including:

  • Flight Ticket Booking
  • Flight Ticket Rescheduling
  • Web / Mobile App Check-in
  • Airport Counter Check-in
  • Self Service Kiosk Check-in
  • Unaccompanied Minor
  • Baggage Allowance
  • Duty Free Allowance
  • Flight Information
  • Airport Lounges
  • Visa Information
  • In-Flight Meals
  • Missing Luggage
  • Immigration Services
  • In-Flight Wifi
  • Airport Wifi
  • In-Flight Entertainment
  • In-Flight Duty Free Items
  • Airport Facilities
  • Delayed Flights
  • VIP Lounge Service
  • Corporate Reward Program
  • Animals and Pets
  • Concierge Services
  • Airport Transfers
  • Sports Equipment
  • Airport Transportation
  • Seats Enquiries and Selection
  • Garuda Lounge
  • Visa on Arrival
  • Transit Information
  • Receipts and Refunds
  • SkyTeam Lounges
  • SkyPriority
  • GarudaMiles Loyalty Program
  • GarudaShop

If you're unable to find the answer from a local agent, please contact Garuda Indonesia Call Center in Jakarta as stated below.

Head Office (HQ) Tel Open
Garuda Indonesia
Management Building
3d Floor Soekamo-Hatta International Airport Cengkareng
Jakarta 19120
Indonesia
0804 1 807 807 (7x24 Call Center)
+62 21 2351 9999 (Call from Overseas)
24x7

Before flying with Garuda Indonesia, you may wish to check the following:



folder_open   Garuda Indonesia