Garuda Indonesia Hanoi Office

Garuda Indonesia is the flag carrier of Indonesia, with its hub at Soekarno-Hatta International Airport, Jakarta. As of October 2025, Garuda Indonesia operated an extensive network of scheduled commercial flights worldwide, including to Vietnam.

Garuda Indonesia (photo credit to Garuda Indonesia Official Facebook)

Contact Garuda Indonesia

Garuda Indonesia offers scheduled flights between Hanoi and Jakarta.

Garuda Indonesia Hanoi Contact Information
Hanoi Office 4th Floor, Dao Duy Anh Tower 9 Dao Duy Anh Street Dong Da District Hanoi, Vietnam Tel: 84 24 3934 7239 Email : vietnam.paxsales@garuda-indonesia.com Office Hours: 9:00 am - 5:00 pm (Monday - Friday) Friday and Public Holidays Closed. Airport Name: Noi Bai International Airport (Hanoi) Garuda Indonesia Hanoi Office Location Map

Queries handled by Garuda Indonesia Hanoi Office including:

Flight Ticket Booking
Flight Ticket Rescheduling
Web / Mobile App Check-in
Airport Counter Check-in
Self Service Kiosk Check-in
Unaccompanied Minor
Baggage Allowance
Duty Free Allowance
Flight Information
Airport Lounges
Visa Information
In-Flight Meals

Missing Luggage
Immigration Services
In-Flight Wifi
Airport Wifi
In-Flight Entertainment
In-Flight Duty Free Items
Airport Facilities
Delayed Flights
VIP Lounge Service
Corporate Reward Program
Animals and Pets
Concierge Services

Airport Transfers
Sports Equipment
Airport Transportation
Seats Enquiries and Selection
Garuda Lounge
Visa on Arrival
Transit Information
Receipts and Refunds
SkyTeam Lounges
SkyPriority
GarudaMiles Loyalty Program
GarudaShop

Garuda Indonesia Cabin Crew (photo credit to Garuda Indonesia Official Facebook)

If you're unable to find the answer from a local agent, please contact Garuda Indonesia Call Center in Jakarta as stated below.

Head Office (HQ)	Tel	Open
Garuda Indonesia Management Building 3d Floor Soekamo-Hatta International Airport Cengkareng Jakarta 19120 Indonesia	0804 1 807 807 (7x24 Call Center) +62 21 2351 9999 (Call from Overseas)	24x7