Lotusmiles
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Vietnam Airlines offers a loyalty program, known as Lotusmiles,
designed to reward frequent travelers with various benefits. Here are the key
details:
Membership Tiers
Lotusmiles includes multiple membership
levels, each providing a unique set of rewards:
Lotusmiles Member – Basic
tier where members start collecting miles and receive standard perks.
Lotusmiles Silver – Achieved after reaching a specific number of miles or
flights, includes advantages like expedited check-in and extra baggage
allowance.
Lotusmiles Gold – Mid-level tier with enhanced benefits such
as access to business lounges, priority boarding, and bonus mileage.
Lotusmiles Platinum – Premium tier offering the most exclusive perks, including
more baggage allowance, premium lounge access, and elite services.
Earning and Redeeming Miles
Earning Miles: Members
accumulate miles by flying with Vietnam Airlines and its affiliates, staying at
partner hotels, or using services from associated providers.
Redeeming
Miles: Miles can be exchanged for complimentary tickets, class upgrades, and
exclusive promotions.
For more details or to manage your Lotusmiles membership, visit Vietnam Airlines official website or contact their customer service directly at
+62 21 520 8823 (Ticketing Office) or +62 21 5591 0600 (Airport Office).
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