Thai Airways Lost & Found
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If you have lost an item during your journey with Thai Airways, you
can follow these steps to report and recover it:
How to Report a Lost Item
Onboard the Aircraft:
If you realize you've misplaced an item after disembarking the aircraft,
reach out to Thai Airways' Lost & Found department at the airport where you
arrived.
Be ready to provide information such as your flight number, seat
number, a description of the item, and the date of travel.
At the
Airport (Check-in, Security, or Baggage Claim):
If you’ve lost
something in the airport terminal (outside Thai Airways' responsibility), report
it to the airport's Lost & Found office.
For issues with checked luggage,
please contact the Baggage Services Desk at the airport.
In a
Thai Airways Lounge:
If you've misplaced an item within a Royal
Orchid Lounge, directly contact the specific lounge location.
Contacting Thai Airways Lost & Found
Go to the Thai Airways
website and complete the Lost Item Inquiry Form.
You can also call the
Lost & Found office at the relevant airport.
Ensure you provide
identification and a detailed description of the item to verify your claim.
It’s recommended to act quickly and contact the airline or airport Lost & Found
as soon as possible to increase the likelihood of recovering your belongings.
For further information on lost items, please contact Thai Airways directly at +62 21 390 3588 (City Office) or +62 21 8082 2251 / 2252 (Airport Office).
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