KLM Unaccompanied Minors Policy

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Young children traveling without a parent or legal guardian are considered to be Unaccompanied Minors. If you are allowing your child to fly alone as an unaccompanied minor, be sure to take every necessary precaution to ensure his or her safety.

KLM Unaccompanied Minors Policy

The KLM Unaccompanied Minor service is required for kids aged 5 through 14 who are flying solo, or flying in a different cabin class than you as the parent or responsible adult. For those aged 15 through 17, using this service is optional.

Be sure to arrange the flight and Unaccompanied Minor service for your child no later than 24 hours before departure. This service must be booked together with the flight—it cannot be arranged separately—and is only available through the KLM Customer Contact Centre or your travel agency.

When reserving the service, you’ll need to provide specific details about your child, along with your contact information. Additionally, you’ll be asked to supply the name and details of the person dropping your child off at departure, and the authorized individual picking them up upon arrival. Please have all necessary information on hand during booking. These details will be used to complete the Handling Advice form, which your child will carry during the trip.

To officially authorize KLM to care for your child during the trip, you must submit 4 completed and signed copies of the Handling Advice form at the airport check-in desk. You can fill out the form online or print and complete it manually. Be sure to sign each copy and bring the most recent version with you to the airport.

When you check in online, you’ll receive a confirmation of check-in, but not a boarding pass. The boarding pass will be issued at the check-in desk.

A parent or legal guardian (18 years or older) must accompany the child to the airport check-in at least 2.5 hours before takeoff. The person bringing the child must present valid ID and remain at the airport until the flight has departed.

Before and after the flight, KLM representatives or their designated staff will escort your child to and from the plane—even if there’s a delay. In flight, cabin crew will provide special attention to your child. KLM will keep you updated by phone, email, or text about any flight changes.

Transfers for unaccompanied minors are only permitted on flights operated by KLM, Air France, and Delta Air Lines.

At the destination, a KLM representative will personally hand over your child to the individual you’ve authorized to collect them.

Fees

Regardless of your child’s age, the Unaccompanied Minor service costs the same as an adult fare plus an additional service charge. Refer to the table below for the one-way service surcharge. The charge is doubled for round-trip bookings. For up to four children on the same booking reference, the fee is only applied once—regardless of whether they are related.

These policies may differ, however, so you should check with KLM for a description of its rules and services and any additional charges that may apply.

For further information on Unaccompanied Minors Policy, please contact KLM directly at +62 81 21 05 11 40 / +31 20 474 7747.