KLM Check-in Information

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Passengers traveling with KLM can Check-in conveniently with the check-in options provided as below:

KLM Check-in Information

Online Check-in - via KLM.com

Available starting 30 hours before departure (24 hours before for flights to or from the United States).

• Tap the check-in button and follow the prompts
• Select your seat, special meals, extra comfort, or additional baggage
• Obtain your valid (electronic) boarding pass
• If necessary, print your boarding pass at a self-service kiosk or check-in desk at the airport
• Occasionally, a boarding pass may not be available. In such cases, print your check-in confirmation and exchange it for a boarding pass at the airport.

Note: Online check-in may not always be possible. In certain situations, you will need to check in at the airport check-in desk:

• When the airport does not offer online check-in or self-service kiosks
• When you’ve requested assistance, but are not accompanied by an individual aged 15 years or older listed on the same reservation
• When your KLM ticket includes a train ride from Brussels South Railway Station or Antwerp Central Station to Amsterdam Airport Schiphol

Online Check-in - with the KLM App

Available starting 30 hours before departure (24 hours before for flights to or from the United States).

• Tap the check-in button and log in
• Select your seat, special meals, extra comfort, or additional baggage
• Get your valid (electronic) boarding pass
• Receive notifications for flight delays, gate changes, and other flight-related updates
• Check your Flying Blue status

Note: Online check-in is not always available. In some cases, you will need to check in at the airport check-in desk:

• When your airport doesn’t provide online check-in or self-service kiosks
• When you’ve requested assistance, but are not accompanied by someone aged 15 years or older on the same reservation
• When traveling by train to Amsterdam Airport Schiphol from Brussels South Railway Station or Antwerp Central Station

Airport Check-in - at the Self-Service Kiosk

Available at Schiphol on the day of departure. At other airports, at least two hours before departure.

• The KLM self-service kiosk is simple to use. If you need help, a KLM attendant is always nearby
• Insert your passport, frequent flyer card, or booking reference
• Choose your seat, special meals, extra comfort, or additional baggage
• Pay for your (optional) upgrade with a credit card
• Let the kiosk print your boarding pass

Airport Check-in - at the Check-in Desk

Available for European flights between 2 hours and 40 minutes before departure and for intercontinental flights between 3 hours and 60 minutes before departure.

Sometimes, checking in at the airport desk is your only option. It might get busy, so ensure you arrive on time. You will need to check in at the desk if:

• The airport doesn’t offer online check-in or self-service kiosks
• You’ve requested assistance but are not accompanied by someone aged 15 years or older listed on the same reservation
• You are traveling by train to Amsterdam Airport Schiphol from Brussels South Railway Station or Antwerp Central Station
• If traveling with pets, we recommend arriving at the check-in desk 3 hours before departure with the required forms completed

Airport Check-in - with SkyPriority

Available for European flights between 2 hours and 40 minutes before departure and for intercontinental flights between 3 hours and 1 hour before departure.

If you qualify for SkyPriority, indicated on your boarding pass, this is the fastest way to check in at the airport.

• SkyPriority is available to First and Business Class passengers, Flying Blue Gold and Platinum members, and SkyTeam Elite Plus members
• Follow the red SkyPriority signs or use the SkyPriority Finder
• Enjoy quicker check-in at the dedicated SkyPriority counter

When to Check-in and Drop Off Your Baggage

• To avoid any stress, make sure to arrive at the airport in good time. Refer to these tips to ensure perfect timing.
• Review check-in and baggage drop-off deadlines in advance.
• Check the airport monitors for up-to-date check-in desk and baggage drop-off points.
• Keep hold of your baggage tags until you’ve collected your luggage at your destination.
• If you only have hand baggage and your boarding pass, proceed directly to security, skipping check-in and baggage drop-off.

Where Can I Print My Boarding Pass?

If you need to print your (electronic) boarding pass, you have several options:

• Print at the airport – at a self-service kiosk
• Print at the airport – at the check-in desk
• Print at home

Note: Some U.S. airports do not accept home-printed boarding passes. In these cases, you will need to check in at the airport at a self-service kiosk or check-in desk.

These policies may differ, however, so you should check with KLM for its timings, rules and procedure that may apply during check-in.

For further information on Check-in, please contact KLM directly at +62 81 21 05 11 40 / +31 20 474 7747.