China Airlines Cancellation and Refund

IndonesiaAirport.com  »  Airlines Operating in Indonesia  »  China Airlines  »  Cancellation and Refund

China Airlines Cancellation and Refund

China Airlines provides cancellation and refund options based on the ticket type, fare rules, and booking method.

Below are the important details regarding cancellations and refunds.

Ticket Cancellation Policy

Refundable Tickets: Passengers have the option to cancel their flights and request a refund, subject to applicable cancellation fees.

Non-Refundable Tickets: Refunds are not available, though some fares may permit changes for a fee.

Award Tickets: Cancellations may incur mileage deductions or penalties according to the Dynasty Flyer program guidelines.

Third-Party Bookings: For bookings made through a travel agency, passengers must contact the agency directly for cancellation and refund instructions.

Refund Process

Refund requests should be made via the China Airlines website, customer service, or the original booking platform.

Processing time may vary but generally takes 7–14 business days for credit card payments and longer for bank transfers.

Refunds will be credited to the original payment method.

Fees and Charges

Cancellation fees are determined by the fare class, route, and booking terms.

Certain promotional fares may not be refundable.

Passengers are encouraged to check the specific fare rules on their ticket or contact China Airlines for clarification.

For more detailed assistance on cancellation and refund terms, please contact China Airlines directly at +62-21-251-0788 / 0789 (Jakarta Office) or +62 361 935 7298 / 4856 / 7298 (Bali Office).