China Airlines Lost & Found

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China Airlines Lost & Found
China Airlines Lost & Found

If you have lost an item during your journey with China Airlines, you can follow these steps to report and recover it:

How to Report a Missing Item

Lost Onboard a China Airlines Flight

If you realize you have misplaced an item while still at the airport, promptly inform China Airlines’ Lost & Found counter at the arrival terminal.

If you have already left the airport, reach out to China Airlines’ local office at your destination.

Lost at the Airport or Lounge

If the item was lost at an airport security checkpoint, baggage claim, or lounge, contact the airport’s Lost & Found department. China Airlines does not handle items lost in these areas.

Essential Information to Provide

When reporting a lost item, include:

- Flight details (date, flight number, seat number)

- Item description (color, brand, size, distinctive features)

- Your contact information (phone number and email)

Contacting China Airlines Lost & Found

You can contact the Lost & Found department at major airports through China Airlines’ customer service or local airport offices. Some locations also offer online reporting through the airline’s website.

It’s recommended to act quickly and contact the airline or airport Lost & Found as soon as possible to increase the likelihood of recovering your belongings.

For further information on lost items, please contact China Airlines directly at +62-21-251-0788 / 0789 (Jakarta Office) or +62 361 935 7298 / 4856 / 7298 (Bali Office).



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