Xiamen Airlines (厦门航空) Cancellation and Refund
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Xiamen Airlines (厦门航空) » Cancellation and Refund
Cancellation and Refund Policy
Xiamen Airlines allows ticket
cancellations and refunds based on the fare type, route, and booking channel.
Passengers can cancel their bookings through the official website, mobile app,
customer service hotline, or ticketing offices. Refund eligibility depends on
the fare conditions stated at the time of purchase.
Refundable tickets
may be eligible for full or partial refunds, subject to service charges.
Non-refundable tickets may not be refunded except under special circumstances
such as flight cancellations or medical emergencies, supported by documentation.
Refunds are usually processed within 7–15 business days and will be returned
to the original payment method. If the ticket was purchased through a travel
agency, refund requests should be made through the same agency.
Passengers are encouraged to check the specific fare rules on their ticket or
contact Xiamen Airlines for clarification.
For more detailed assistance on cancellation and refund terms, please contact Xiamen Airlines (厦门航空) directly at +62 21 5794 8316.
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