Singapore Airlines Cancellation and Refund

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Singapore Airlines Cancellation and Refund

Singapore Airlines' cancellation and refund policies are designed to offer flexibility, depending on the type of ticket and fare conditions.

Here are the general guidelines:

Cancellation

Refundable tickets

You may cancel your flight and request a refund based on the ticket's terms and conditions.

Non-refundable tickets

Typically, these tickets are non-refundable. However, in certain cases, such as medical reasons or flight disruptions, you may be eligible for a partial refund.

Changes

You are allowed to modify your booking (subject to availability and fare regulations), but additional fees may apply depending on the type of fare.

Refund

Refund requests can be submitted online via the Singapore Airlines website or by reaching out to their customer support.

The refund process may take up to 6 weeks, depending on the payment method and the specifics of your booking.

If your flight was canceled by Singapore Airlines, you could be eligible for a full refund or alternative travel options.

Passengers are encouraged to check the specific fare rules on their ticket or contact Singapore Airlines for clarification.

For more detailed assistance on cancellation and refund terms, please contact Singapore Airlines Indonesia Office directly at Tel: +62 21 3076 4197 / +62 21 2561 7913.