Singapore Airlines Check-in Information

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Passengers traveling with Singapore Airlines can Check-in conveniently with the check-in options provided as below:

Singapore Airlines Check-in Information

Online / Mobile Check-in

Check in via your computer or mobile device between 48 hours and 1.5 hours before your scheduled flight departure. You can also print your boarding pass or save it to your mobile device before heading to the airport, for departures from select cities.

At the airport, if you don't need to check in luggage or require travel document/visa/credit card verification, proceed directly to the Immigration counter.

Kiosk Check-in

Skip the queues at the airport by using our kiosk check-in service, available at the following locations:

• Singapore Changi Terminal 2 (Row 3) and Terminal 3 (Rows 3 and 4)
• Amsterdam Schiphol (Departure Hall 3)
• Auckland Airport International Terminal (Zone E)
• Bengaluru Kempegowda International Terminal
• Copenhagen Airport Terminal 2
• Frankfurt Airport Terminal 1 (Concourse C)
• London Heathrow Terminal 2 (Zone A)
• Los Angeles Tom Bradley International Terminal (Aisle C)
• Melbourne Airport Terminal 2 (Zone M)
• Paris Charles de Gaulle Airport Terminal 1 (Hall 1)
• San Francisco International Terminal (Aisle 4)
• Tokyo Narita Terminal 1 South Wing (Zone G)

Kiosk check-in is available unless:

• Your passport or visa isn’t machine-readable
• Your booking is not confirmed or you are on a waitlist
• You are checking in an unaccompanied minor
• You have booked an additional seat (e.g., for a musical instrument)
• You require special assistance (e.g., traveling with a pet, needing medical help, or requesting meet-and-assist services)

Automated Bag Drop

For checked baggage, use the automated bag drop counters at Singapore Changi Airport Terminal 2, Row 3, and Terminal 3, Rows 3 and 4, for a smooth and fast process.

To use the automated bag drop, ensure you have:

• A boarding pass printed at home, from the kiosk, or on your mobile device
• A baggage tag printed from the kiosk

Return Check-in

If you're returning within 48 hours of your outbound flight, you can check in for both flights simultaneously, except for flights to and from the USA.

This service is available at check-in counters and Online/Mobile check-in. Your baggage will be checked in for the first leg of your journey. For your return flight, simply drop off your baggage at a check-in counter upon arrival.

Airport Counter Check-in

If you have a confirmed booking and are departing from Singapore Changi Airport, check in from 48 hours up to 40 minutes before your flight departure.

The check-in counter hours are:

• Terminal 2: 0430 hours to 2200 hours
• Terminal 3: 0430 hours to 0200 hours

For departures from other airports, check-in opening times may vary.

Checking in with Partner Airlines

Singapore Airlines has through check-in agreements with various partner airlines. If your itinerary is a single booking with Singapore Airlines operating the first flight segment, you can check in for all connecting flights to your final destination at the same time.

These policies may differ, however, so you should check with Singapore Airlines for its timings, rules and procedure that may apply during check-in.

For further information on Check-in, please contact Singapore Airlines Indonesia Office directly at Tel: +62 21 3076 4197 / +62 21 2561 7913.