Sichuan Airlines (四川航空) Cancellation and Refund

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Sichuan Airlines (四川航空) Cancellation and Refund

Sichuan Airlines (四川航空) provides flexible cancellation and refund options based on the fare type, ticket conditions, and timing of the request.

Cancellation

Passengers may cancel their bookings through the Sichuan Airlines website, mobile app, customer service hotline, or at a ticketing office. Fees may apply depending on the ticket category and how close the request is to the departure time. Some discounted tickets may be non-refundable or only eligible for vouchers.

Refund Policy

- Refundable Tickets: Eligible for full or partial refunds according to fare rules.

- Non-Refundable Tickets: May qualify for a refund of unused taxes or be converted to travel credit.

- No-Show Cases: A penalty may be deducted from the refund if the passenger fails to cancel and misses the flight.

Refunds are generally processed within 7–14 business days for card payments, while bank transfers or cash payments may take up to 21 days.

Passengers are encouraged to check the specific fare rules on their ticket or contact Sichuan Airlines (四川航空) for clarification.

For more detailed assistance on cancellation and refund terms, please contact Sichuan Airlines (四川航空) directly at +86 28 8888 8888.