Shandong Airlines (山东航空) Lost & Found
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Shandong Airlines (山东航空) » Lost & Found
If you have lost an item during your journey with Shandong Airlines (山东航空), you
can follow these steps to report and recover it:
Reporting Lost Items
If an item is lost during a flight
or at the airport, it’s important to report it as soon as possible. Lost items
can be reported in the following ways:
- At the Airport: Visit the Lost
and Found desk located at the airport where the flight arrived or departed. The
staff will assist in locating the lost item.
- Online: A report can be
submitted through the Shandong Airlines website by filling out the online form
with flight details and a description of the lost item.
- Customer
Service: The customer service center can also be contacted for assistance
regarding lost items.
Items Lost on the Aircraft
In the case of an item being left on a Shandong Airlines aircraft, passengers
should immediately notify the airline staff upon arrival. Lost items will
typically be held at the destination airport's Lost and Found for a period
before being moved to a central storage location.
Claiming Lost
Items
Once an item is located, passengers must present
identification and proof of ownership to claim the item. Any unclaimed items may
be disposed of or donated according to the airline’s policy after a certain
period.
It’s recommended to act quickly and contact the airline or airport Lost & Found
as soon as possible to increase the likelihood of recovering your belongings.
For further information on lost items, please contact Shandong Airlines (山东航空) directly at +86 531 95369.
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