PhoenixMiles

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PhoenixMiles

Shandong Airlines (山东航空) offers a loyalty program, known as PhoenixMiles, designed to reward frequent travelers with various benefits. Here are the key details:

Membership Tiers

- Blue Member: The entry-level tier for all new members. This tier allows you to accumulate points for every flight and offers some basic benefits.

- Silver Member: Achieved by earning a certain number of points or flights. Silver members enjoy additional privileges such as priority boarding and more points accumulation.

- Gold Member: Gold membership is earned by reaching a higher point threshold. Benefits include priority baggage handling, access to VIP lounges, and more exclusive services.

- Diamond Member: The highest membership tier, offering the most prestigious services. Diamond members enjoy all the benefits of Gold membership, along with additional perks like a dedicated customer service manager, unlimited VIP lounge access, and free upgrades.

Point Accumulation & Redemption

Members earn points through flights, hotel bookings, car rentals, and partner transactions. These points can be redeemed for free flights, upgrades, extra baggage allowance, and access to VIP lounges. Each membership level provides different redemption options, and the more points you accumulate, the greater the benefits you can unlock.

For more details or to manage your PhoenixMiles membership, visit Shandong Airlines (山东航空) official website or contact their customer service directly at +86 531 95369.