Royal Brunei Airlines Cancellation and Refund

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Royal Brunei Airlines Cancellation and Refund

Royal Brunei Airlines offers a clear cancellation and refund policy for its passengers.

Cancellation Policy:

- Voluntary Cancellations: Passengers can cancel their booking via the official website or by contacting customer service. Depending on the fare type, cancellation fees may apply.

- Involuntary Cancellations: If the airline cancels a flight due to operational reasons or weather disruptions, passengers may be eligible for a full refund or rebooking without additional charges.

Refund Eligibility:

- Refundable Tickets: These tickets are eligible for a full refund if cancelled within the ticket’s terms and conditions.

- Non-refundable Tickets: These may not qualify for a refund but may be eligible for travel credits or rebooking, depending on the circumstances.

- Partially Used Tickets: Refunds are calculated based on the unused portion of the ticket.

How to Request a Refund:

Refunds can be requested via the Royal Brunei Airlines website or by contacting customer service. Refunds are processed to the original payment method and may take several days to process.

Passengers are encouraged to check the specific fare rules on their ticket or contact Royal Brunei Airlines for clarification.

For more detailed assistance on cancellation and refund terms, please contact Royal Brunei Airlines directly at +62 21 521 1884.