Royal Brunei Airlines Lost & Found
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Royal Brunei Airlines » Lost & Found
If you have lost an item during your journey with Royal Brunei Airlines, you
can follow these steps to report and recover it:
At the Airport
If you realize you’ve lost something at
the airport, it’s important to visit the Lost and Found office immediately. Each
airport where Royal Brunei Airlines operates has its own Lost and Found service.
You can ask the airline staff at the airport to direct you to the appropriate
office. Be prepared to provide a detailed description of the item, such as its
color, size, and type, to help in identifying it quickly.
Onboard
the Aircraft
If you lost an item during your flight, inform a
Royal Brunei Airlines representative as soon as possible. They will assist you
in locating the lost property. If you’ve already left the airport, you can file
a Lost Item Report online through the Royal Brunei Airlines website, providing
details of your flight and the lost item.
Contacting Lost and
Found
You can also get in touch with the Lost and Found team
directly through the airline’s customer service channels. Visit the Royal Brunei
Airlines website for contact details or reach out to the customer service center
for assistance.
Claiming Lost Items
Once your
item has been found, the Lost and Found team will guide you through the claim
process. You will need to provide proof of ownership, such as a detailed
description of the item or any relevant identification.
Items that are
not claimed within a certain period may be disposed of or donated, depending on
the airline’s policies.
It’s recommended to act quickly and contact the airline or airport Lost & Found
as soon as possible to increase the likelihood of recovering your belongings.
For further information on lost items, please contact Royal Brunei Airlines directly at +62 21 521 1884.
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