Ethiopian Airlines Cancellation and Refund

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Ethiopian Airlines Cancellation and Refund

Ethiopian Airlines Cancellation and Refund Policy provides passengers with flexibility when modifying or canceling their flights, depending on the fare type and the terms of the ticket purchased.

Cancellation by Passenger

If you need to cancel your flight with Ethiopian Airlines, you can do so online through the airline's website or by reaching out to customer service. Eligibility for a refund depends on the fare type you purchased.

Non-refundable tickets typically do not offer a refund, but you may be able to use the value toward a future flight or pay a fee to make changes.

Refund Process

For refundable tickets, Ethiopian Airlines processes refunds once the cancellation request is received. Refunds are issued to the original payment method. If you booked through a travel agent, the refund will be handled through the same agency.

Refund Request Timing

The refund process may take several weeks, depending on the payment method and the complexity of the request. Passengers are encouraged to check the status of their refund through the airline’s official channels.

Flight Cancellation by Ethiopian Airlines

If Ethiopian Airlines cancels your flight, you are entitled to either a full refund or the option to rebook your flight. If the cancellation is caused by a significant delay or operational reasons, compensation may be offered according to applicable regulations.

Fees and Charges

Cancellation fees may apply based on the fare rules. The fee amount varies depending on the class of service and ticket conditions.

Passengers are encouraged to check the specific fare rules on their ticket or contact Ethiopian Airlines for clarification.

For more detailed assistance on cancellation and refund terms, please contact Ethiopian Airlines directly at +62 21 521 2152.