Ethiopian Airlines Lost & Found

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Ethiopian Airlines Lost & Found

If you have lost an item during your journey with Ethiopian Airlines, you can follow these steps to report and recover it:

Reporting Lost Belongings

If you realize you've misplaced something while flying with Ethiopian Airlines, immediately inform the airline's Lost & Found service. This can be done either at the airport or by reaching out to the airline's customer support team.

For belongings lost during a flight, you can contact the in-flight crew or file a report at the airport's Lost & Found desk.

Lost & Found at Airports

Ethiopian Airlines maintains Lost & Found desks at key airports served by the airline. The staff will assist you in locating your lost items, and if they are found, you will be notified as soon as possible.

Lost Belongings During Flights

For items lost on a flight, you can complete a claim form on the Ethiopian Airlines website. The airline will collaborate with their ground team to help recover your item.

Tracking Lost Belongings

Ethiopian Airlines provides a tracking service for lost items. After reporting the loss, you can check the status of your item through the airline’s customer support.

Items Not Recovered

If your belongings are not located, Ethiopian Airlines will guide you on the next steps. Depending on the circumstances, compensation may be offered for valuable items that were lost.

It’s recommended to act quickly and contact the airline or airport Lost & Found as soon as possible to increase the likelihood of recovering your belongings.

For further information on lost items, please contact Ethiopian Airlines directly at +62 21 521 2152.