Cathay Pacific Cancellation and Refund
IndonesiaAirport.com »
Airlines Operating in Indonesia »
Cathay Pacific » Cancellation and Refund
If you need to cancel a reservation with Cathay Pacific, your eligibility for a
refund depends on your ticket type, booking method, and reason for cancellation.
How to Cancel a Reservation
Online: Go to the Manage
Booking section on the Cathay Pacific website.
Phone: Reach out to Cathay
Pacific Customer Service.
Travel Agent: If booked via a travel agent,
contact them directly for cancellation and refund inquiries.
Refund Eligibility
Refundable Tickets: Qualified for a full or
partial refund (cancellation fees might apply).
Non-Refundable Tickets:
Only airport taxes may be refunded.
Flex & Business Class Fares:
Typically allow free or low cancellation fees.
Economy Saver &
Promotional Fares: May have higher cancellation fees or be non-refundable.
No-Show Policy
If you fail to cancel before
departure, a no-show fee could apply, decreasing the refund amount.
Refund Processing Time
Refunds are usually processed
within 7-14 business days, depending on the payment method.
Special Circumstances
Flexible rebooking or refunds may be
offered in the event of flight cancellations, medical emergencies, or travel
restrictions.
Passengers are encouraged to check the specific fare rules on their ticket or
contact Cathay Pacific for clarification.
For more detailed assistance on cancellation and refund terms, please contact Cathay Pacific directly at 001-803-006-50000.
undo...back