Indonesia Airports Arrival Procedures

Upon your arrival in Indonesia, please follow the "Arrivals" signs to the Arrival Immigration Halls on the ground floor for immigration clearance.

Indonesia Citizens / Permanent Residents / Long-term Pass Holders

Look out for the dedicated immigration clearance lanes.

Foreign Visitors

Before proceeding to immigration clearance, please get ready the following:

 • Valid travel documents (e.g. passport)

 • Completed Indonesia Arrival Card (foreigner only) and Custom Declaration Form.

 • Foreign visitors must get ready the Permits or Entry Visas before proceeding to immigration clearance

 • Fever Vaccination Certificate, if visitors are arriving within six days of passing through areas endemic for Yellow Fever

Note to transfer passengers: If your airline does not provide baggage transfer service, you are required to clear arrival immigration and claim your baggage before checking-in for your next flight in destination terminals.

Tips for a smooth arrival

 • Pass through the green channel if you have no goods to declare

 • Pass through the red channel if you have goods to declare

 • Bulk baggage can be collected at the usual baggage claim area

 • If you have lost or damaged baggage, contact the handling agent representing your airline

folder_open   Indonesia Airports Passenger Guides